Terms of service


Thank you for choosing Not Toys! Please read our terms and conditions carefully before making a purchase.

Product Availability and Variations
All of our products are hand-made by our team of skilled artists in our studio. Due to the nature of the process, slight variations in color and texture may occur, making each piece unique on its own. We strive to ensure that the products we offer are always available for purchase, but in the rare event that a product becomes unavailable, we will notify you as soon as possible.

Shipping and Delivery
We offer free shipping within Egypt on all orders. Orders are processed and shipped within 7-10 business days from the date of purchase. Delivery times may vary depending on your location.

Selected collections may be available for pre-order. Pre-orders are subject to availability and will be fulfilled on a first-come, first-served basis. Estimated shipping dates for pre-orders will be provided at the time of purchase.

Returns and Refunds
We offer a 7-day free returns policy for all products. If for any reason you are not satisfied with your purchase, please contact us within 7 days of receiving your order to initiate the return process. Please note that returned items must be in their original packaging and in unused condition. Refunds will be processed within 14 business days from the date of receipt of the returned item.

Intellectual Property Rights
All content on our website, including but not limited to logos, designs, images, and text, is the property of Not Toys and is protected by intellectual property laws. You may not use, reproduce, or modify any content on our website without our prior written consent.

Not Toys is not responsible for any injury, damage, or loss resulting from the use of our products. Please use our products responsibly and in accordance with any instructions provided.

Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of Egypt. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the Egyptian courts.

By making a purchase on our website, you agree to these terms and conditions. If you have any questions or concerns, please don't hesitate to contact us.